Frequently Asked Questions – FAQs

Rapid Refill

Rapid Refill is a print shop, with a lineup of ink cartridges, laser toner cartridges and printer sales and maintenance, as well as professional printing and copying services. Save money on our Rapid Refill line of inkjet and laser toner cartridges. Whether you have questions about one of our stores or the printing market, you can use this webpage to view commonly asked questions. The answers are here for you to read. If you don’t find an answer or question you are looking for, please call one of our three locations.

Compatible Ink cartridges (also known as aftermarket Ink cartridges) refer to cartridges that were produced by a 3rd party and not the printer's original manufacturer. Compatible Ink cartridges however, are designed to meet the original equipment manufacturer's (OEM) specifications, so quality can be rest assured.

Remanufactured ink cartridges refer to recycled empty ink cartridges after disassembling, inspecting, cleaning, reassembling, refilling, and quality assurance testing to ensure optimal performance.

Whether you are shopping with Rapid Refill or one of the many online retailers for toner cartridges, one of the terms you may have come across quite frequently is "compatible toner cartridges". What are compatible toner cartridges exactly?

"Compatible toner cartridges (also known as aftermarket toner cartridges) refer to cartridges that were produced by a 3rd party and not the printer's original manufacturer. Compatible toner cartridges however, are designed to meet the original equipment manufacturer's (OEM) specifications, so quality can be rest assured."

Remanufactured ink cartridges refer to recycled empty ink cartridges after disassembling, inspecting, cleaning, reassembling, refilling, and quality assurance testing to ensure optimal performance.

According to the MAGNUSON-MOSS WARRANTY IMPROVEMENT ACT: (United States Code Annotated – Title 15 Commerce And Trade – Chapter 50 Consumer Product Warranties Section 2302), it is illegal for a manufacturer to require you to use their branded parts in order to retain the warranty.

Between cartridge changes, it is important to clean your printer with a soft cloth or towel. Slight residue from the cartridges being dispensed inside the printer during the course of its use is normal and should simply be wiped off with a clean, soft cloth. Once cleaned, reinstall the unit and print several pages. If no improvement and the toner is an all-in-one toner/drum unit, it may be possible that the aluminum drum roller has a defect.

Toner and ink cartridges are rated by manufacturers for printing a standard printed page of text. They estimate that a page of text (no photos or graphics) will use toner/ink on about 5% of the paper. 100% coverage would mean the page is covered completely with ink or toner. For example, it would be solid black if you were using black toner at 100% coverage. So, when they rate a cartridge at “2,500 yield”, it means that about 2,500 pages of text at 5% coverage can be printed before it runs out of ink or toner. However, please note that many print jobs vary and actually use more than 5% coverage. For example, photos and graphics use quite a bit more ink and toner.

HP Printer Toner Cartridges
Lexmark Printer Toner Cartridges
Pitney Bowes Toner Cartridges
Samsung Toney Cartridges
Brother Printer Toner Cartridges
Canon Printer Toner Cartridges
Dell Printer Toner Cartridges
Epson Printer Toner Cartridges